FAQs
FAQs
SHIPPING & RETURNS
Yes! We offer free shipping via UPS Ground on all orders over $99. We also offer free FREIGHT on Canada orders over $299.
Every item we sell reflects our commitment to give you the best quality, service and value and nothing less. We stand behind our 100% Satisfaction Guarantee, one hundred percent! We offer a 30 Day Money Back Guarantee on items that are in new/unused condition! To make a return or an exchange, simply contact us at support@kaehler1920.com or 1-800-314-2247 and we will instruct you on how to make the return. Please include the product code of the item to be returned, your order number and the reason for the return. The amount to be refunded will exclude the original shipping charges. We offer free return shipping and will send you a label electronically. *Please note that monogrammed items are not eligible for return or exchange.
We ship via UPS within the US. We offer ground shipping, three day expedited, second day air and next day Air. If you are shipping to Canada we use Frontier SCS as our international courier. (Delivery times vary by location)
Payment, Pricing & Promotions
We accept US Bank Issued Credit Cards Including: VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER. We also accept Paypal, and Google Checkout. While Kaehler1920 strives to provide accurate pricing information, pricing or typographical errors may occur. Kaehler1920.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Kaehler1920 shall have the right, at Kaehler1920.com's sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is miss priced, Kaehler1920 may, at Kaehler1920.com's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.